Shipment tracking
Agents monitor shipments in real time and flag delays the moment they happen.
Logistics
AI agents for logistics
Aluxion coordinates shipments and resolves exceptions before they escalate — keeping freight moving without the chaos.
- Real-time
- shipment tracking
- 24/7
- exception monitoring
- 0
- manual phone calls
The outcomes that matter
In logistics, a small exception caught late becomes a big, expensive one — and the updates customers want pile up faster than any team can send them. Agents catch problems early and keep everyone informed in real time.
01
Exceptions caught early
Delays and disruptions are spotted and acted on the moment they happen, before they cascade down the lane.
02
Fewer 'where is my order' tickets
Customers are updated proactively with accurate ETAs, so inbound questions drop instead of stacking up.
03
Freight that keeps moving
Rerouting and carrier coordination happen automatically, so a single hold-up does not stall the whole lane.
04
Less margin lost to admin
Booking, paperwork, and invoice checks run on their own, so the cost of moving each load drops instead of eating the margin.
What our agents handle
Real tasks our agents run end to end — with oversight at every step.
Exception handling
Disruptions are resolved proactively — rerouting, notifying, and updating ETAs automatically.
Customer updates
Affected customers are notified before they have to ask, with accurate, current information.
Carrier coordination
Agents compare carriers and reroute to faster options when conditions change.
Freight booking and tendering
Agents quote, book, and tender loads to the right carrier based on lane, cost, and capacity — without the back-and-forth of email and phone.
Documentation handling
Bills of lading, customs paperwork, and proof of delivery are generated, checked, and filed automatically, with missing documents flagged before they hold up a shipment.
Freight audit and invoicing
Agents check carrier invoices against the agreed rate and the actual service, flag overcharges, and reconcile billing before it is paid.
Returns and reverse logistics
Return shipments are scheduled, routed, and tracked back to the warehouse, so reverse flows get the same visibility as outbound.
ETA management
Delivery estimates stay accurate as conditions shift, across every shipment in transit.
Dock appointment scheduling
Agents book and reschedule dock and warehouse slots across carriers, match arrivals to open doors, and resolve conflicts as plans shift — keeping a person in the loop on changes that touch committed loads.
Demurrage and detention tracking
Agents track free time on containers and equipment, flag loads at risk before charges start, and trigger the moves that avoid them — surfacing disputable fees for your team to contest.
Cold-chain monitoring
Agents watch temperature and humidity across refrigerated loads in transit and catch excursions the moment a reading drifts out of range — alerting the right people so someone can act before the cargo is compromised.
Carrier scorecards
Agents compile carrier performance from your own data — on-time delivery, claims, tender acceptance — keep each scorecard current, and flag underperformers so your team can rebalance volume with the facts in hand.
Emissions and sustainability reporting
Agents calculate freight emissions per shipment and lane from your shipment data, assemble the figures into the reports customers and regulators require, and keep the numbers audit-ready — with a person signing off before anything is filed.
Customs and duty classification
Agents classify goods to the right tariff codes, screen parties against denied and sanctions lists, and estimate duties before a shipment moves — escalating anything ambiguous or restricted for your broker to clear.
These are examples, not a catalog
If a workflow is repetitive and rule-based, we can build an agent for it — the use cases are open-ended. Tell us the one slowing your team down and we’ll scope it.
How we work
From first workflow to full rollout
A short path from your highest-friction process to agents running in production — with your team in control at every step.
- 1
Map the workflow
We start with the process where work piles up and define exactly what a good result looks like.
- 2
Build & govern
We configure the agents to your systems, rules, and tone — with oversight and audit trails built in.
- 3
Pilot on real work
Agents go live on a real process under your supervision, so you see results before scaling.
- 4
Scale with confidence
Once proven, we extend to more workflows and teams, measuring adoption as you grow.
Exceptions, handled before they escalate.
Agents watch every shipment and act on problems in real time — so your team manages only the exceptions that truly need a human.
Frequently asked questions
Straight answers on how our agents work, keep your data secure, and leave your team in control.
How do AI agents handle shipment delays and exceptions?
Agents watch every shipment in real time and act on problems as they happen — rerouting, updating ETAs, and notifying customers before they have to ask. Your team manages only the exceptions that truly need a human.
Can agents keep delivery ETAs accurate?
Yes. Agents recalculate ETAs as conditions change across every shipment in transit, so the estimate a customer sees reflects reality.
Do agents coordinate with carriers automatically?
Agents compare carriers and reroute to faster options when conditions shift, keeping freight moving without manual phone calls.
How do customers stay informed?
Affected customers are notified proactively with accurate, current information — before they open a ticket — cutting down inbound 'where is my order' questions.
Does this integrate with our existing TMS and tracking?
Agents connect to the systems you already run and operate within them, pulling live tracking data rather than replacing your stack.
Can agents handle freight booking and carrier tendering?
Yes. Agents quote, book, and tender loads to the right carrier based on lane, cost, and capacity, replacing the back-and-forth of email and phone — with high-value bookings held for your sign-off where you want it.
Can agents check carrier invoices and paperwork?
Yes. Agents generate and verify bills of lading, customs documents, and proof of delivery, and audit carrier invoices against the agreed rate and actual service — flagging overcharges and missing documents before anything is paid or shipped.
Keep freight moving with agents
Tell us where shipments stall and we'll show you how Aluxion resolves it before it escalates.