Legal

Privacy Policy

Last updated: June 24, 2026

This Privacy Policy explains how Aluxion processes personal data collected through this website and through the professional contact channels linked from it.

1. Data controller

Controller: Aluxion Labs
Registered office: C/ Conde de Peñalver, 26, 2ºD, C.P. 28006, Madrid, Spain
Email for privacy matters: operations@aluxion.com

2. What data we process

Identification and contact data, such as name, company, job title, email address, phone number and any details included in a contact request.
Professional and business information needed to manage a request for information, a demo, a proposal, a commercial conversation or a client relationship.
Technical data necessary for security and operation of the website, such as server logs, approximate device or browser information, and language preferences stored locally in the user’s browser.
Any additional data voluntarily provided by the user in forms, emails or other communications.

3. Purposes of processing

To answer requests, questions, demo bookings or business inquiries submitted through the website or contact channels.
To manage pre-contractual steps, proposals, meetings, projects, client relationships and related administrative communications.
To maintain website security, prevent abuse and ensure the technical operation of the website.
To send professional communications about Aluxion services, events or insights where permitted by law or based on the user’s prior consent.
To comply with legal obligations applicable to Aluxion.

4. Legal bases

The user’s consent, where the processing depends on a voluntary request or on optional communications.
The application of pre-contractual measures or the performance of a contract, when the user requests a proposal, a meeting, a demo or services.
Aluxion’s legitimate interest in managing business relationships, responding to professional contacts, protecting the website and improving operational security.
Compliance with legal obligations, where processing is required by accounting, tax, regulatory or other applicable law.

5. Data retention

Personal data will be kept for as long as necessary to fulfill the purpose for which it was collected, to manage any contractual or pre-contractual relationship, and thereafter for the periods required to meet legal obligations or to defend against possible claims.

Contact requests that do not lead to a business relationship will be deleted or anonymized once they are no longer needed, unless there is a lawful basis to keep them for longer.

6. Recipients and processors

Data may be shared with service providers acting as processors on behalf of Aluxion, such as cloud hosting, email, CRM, productivity, security or support providers, under appropriate contractual safeguards.

Data may also be disclosed when required by law or by a competent authority. Aluxion does not sell personal data.

7. International transfers

Where Aluxion uses providers located outside the European Economic Area, or providers that may access data from outside that area, the company will adopt appropriate safeguards under applicable data protection law, such as adequacy decisions or standard contractual clauses.

8. Data subject rights

To exercise these rights, users may contact Aluxion through the privacy email address indicated above and provide enough information to verify their identity and request.

Right of access to know whether Aluxion processes your personal data and to obtain a copy of it.
Right to rectification of inaccurate or incomplete personal data.
Right to erasure where the legal requirements are met.
Right to restriction of processing in the cases provided by law.
Right to object to processing based on legitimate interest, including direct marketing.
Right to data portability where applicable.
Right to withdraw consent at any time, without affecting prior lawful processing.
Right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or another competent supervisory authority.

9. Data from minors

This website and Aluxion’s services are aimed at businesses and professionals. Users should not provide data of minors through the website unless this is strictly necessary and they are legally authorized to do so.

10. Security

Aluxion applies appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, loss, disclosure or destruction, taking into account the nature of the data, the processing context and the state of the art.

11. Updates to this policy

Aluxion may update this Privacy Policy to reflect legal, technical or operational changes. The latest version published on the website will apply from its publication date.